Report: TikTok Moderators Told to Suppress Posts by ‘Ugly’ and ‘Poor’ People

TikTok app fined in US for illegally gathering children's data (© GETTY/AFP/File Joe
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According to a recent report, China-owned social media site TikTok instructed its moderators to suppress posts by “ugly” and “poor” people in order to attract new users to the platform.

According to a report from the Intercept, the China-owned social media app TikTok instructed moderators to suppress posts created by users that were deemed too ugly, poor, or disabled for the platform, internal documents reveal. The same document also allegedly shows moderators being instructed to censor political speech and punish those who harmed “national honor.”

The Intercept reports:

These previously unreported Chinese policy documents, along with conversations with multiple sources directly familiar with TikTok’s censorship activities, provide new details about the company’s efforts to enforce rigid constraints across its reported 800 million or so monthly users while it simultaneously attempts to bolster its image as a global paragon of self-expression and anything-goes creativity. They also show how TikTok controls content on its platform to achieve rapid growth in the mold of a Silicon Valley startup while simultaneously discouraging political dissent with the sort of heavy hand regularly seen in its home country of China.

On TikTok, livestreamed military movements and natural disasters, video that “defamed civil servants,” and other material that might threaten “national security” has been suppressed alongside videos showing rural poverty, slums, beer bellies, and crooked smiles. One document goes so far as to instruct moderators to scan uploads for cracked walls and “disreputable decorations” in users’ own homes — then to effectively punish these poorer TikTok users by artificially narrowing their audiences.

The Intercept has published two internal TikTok documents that outline rules for moderators which include limiting the visibility of content from certain users:

Under this policy, TikTok moderators were explicitly told to suppress uploads from users with flaws both congenital and inevitable. “Abnormal body shape,” “ugly facial looks,” dwarfism, and “obvious beer belly,” “too many wrinkles,” “eye disorders,” and many other “low quality” traits are all enough to keep uploads out of the algorithmic fire hose. Videos in which “the shooting environment is shabby and dilapidated,” including but “not limited to … slums, rural fields” and “dilapidated housing” were also systematically hidden from new users, though “rural beautiful natural scenery could be exempted,” the document notes.

Documents relating to the suppression of political speech go into even more detail over what content should be allowed on the platform.

Any number of the document’s rules could be invoked to block discussion of a wide range of topics embarrassing to government authorities: “Defamation … towards civil servants, political or religious leaders” as well as towards “the families of related leaders” has been, under the policy, punishable with a terminated stream and a daylong suspension. Any broadcasts deemed by ByteDance’s moderators to be “endangering national security” or even “national honor and interests” were punished with a permanent ban, as were “uglification or distortion of local or other countries’ history,” with the “Tiananmen Square incidents” cited as only one of three real world examples. A “Personal live broadcast about state organs such as police office, military etc,” would knock your stream offline for three days, while documenting military or police activity would get you kicked off for that day (would-be protestors, take note).

Read the full investigation into TikTok’s censorship guidelines at The Intercept here.

Lucas Nolan is a reporter for Breitbart News covering issues of free speech and online censorship. Follow him on Twitter @LucasNolan or email him at lnolan@breitbart.com

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