400 Wells Fargo Customers Lost Homes Due to Computer ‘Glitch’

Wells Fargo to pay $2.1 bn fine to settle US mortgage probe: DOJ
AFP

400 Wells Fargo customers lost their homes following a computer glitch, according to a report.

“An SEC filing from the bank has revealed that a ‘calculation error’ in its mortgage loan modification underwriting tool led to about 625 customers either being denied loan changes or not receiving offers when they would have qualified,” reported Engadget. “Roughly 400 of those customers eventually lost their homes to foreclosure, Wells Fargo said.”

“The glitch existed between April 13th, 2010 and October 20th, 2015, when the error was fixed,” they explained, adding that, “Wells Fargo has apologized for the error and stated that it’s ‘providing remediation’ that includes an $8 million fund set aside for those affected by the flaw.”

You can read the full report at Engadget.

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