The Department of Veterans’ Affairs has been involved in a scandal regarding the failure to process valid benefit claims, forcing General Eric Shinseki to resign as Secretary of the department on May 30, 2014. In the latest depressing news, the Office of the Inspector General (OIG) published “Review of Alleged Mismanagement of Informal Claims Processing at VA Regional Office Oakland,” confirming allegations by Congressman Doug LaMalfa (R-CA) that the Oakland VA Regional Office had not processed nearly 14,000 benefit claims dating back to the mid-1990s.