California’s state Obamacare exchange is back online after a five-day crash that began midway through last week and is blamed on faulty software installed during a Feb. 16 upgrade, according to the Los Angeles Times.
The situation is so bad that the LA Times has resorted to repeating, verbatim, full paragraphs from previous stories about the problems at Covered California. From Feb. 20:
California’s website at coveredca.com has performed better than the federal exchange site, healthcare.gov, which had a disastrous launch in the fall.
Instead, Covered California has experienced problems with hourlong wait times on the phone, faulty notices sent to applicants and an error-ridden physician directory that got pulled this month.
And from Feb. 25 (changes in bold):
California’s website at coveredca.com has performed better than the federal exchange site, healthcare.gov, which had a disastrous launch in the fall.
But Covered California has experienced problems with hour-long wait times on the phone, faulty notices sent to applicants and an error-ridden physician directory that got pulled this month.
So “hour-long” has acquired a hyphen. Other than that, nothing has changed.