Mark Jaquith is a lead developer for Wordpress so he’s pretty familiar with good web design. Mark has been trying to buy insurance over healthcare.gov since October. It hasn’t been going well.

Previously when Mark tried to buy insurance the website struggled to understand his complicated family structure: Mark is married and has two children. Sounds easy, right? You’d think so but healthcare.gov insisted that his wife was either the sibling or perhaps the daughter of his son. That was more than a month ago. Surely things are better now?

http://t.co/HR9enYw2S3 gauntlet.

— Mark Jaquith (@markjaquith) December 3, 2013

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Just a few login hurdles to clear first:

pic.twitter.com/k0GzCrJKKd

— Mark Jaquith (@markjaquith) December 3, 2013

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pic.twitter.com/lRrMxKEFIR

— Mark Jaquith (@markjaquith) December 3, 2013

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pic.twitter.com/HUZLLw5dMm

— Mark Jaquith (@markjaquith) December 3, 2013

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No problem though. There’s a way around every setback:

http://t.co/HR9enYw2S3 now says I can call a number to verify my identity. Scans of my passport are no good; a phone call should sort it!

— Mark Jaquith (@markjaquith) December 3, 2013

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December 3, 2013" layout="responsive" width="600" height="480">December 3, 2013" layout="responsive" width="600" height="480">http://t.co/HR9enYw2S3 application AGAIN so I can glimpse some rumored ephemeral ID non-verification reference number.

— Mark Jaquith (@markjaquith) December 3, 2013

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pic.twitter.com/CUeZ1zX3Vn

— Mark Jaquith (@markjaquith) December 3, 2013

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Someone notes the obvious time and care that have gone into fixing the site:

@markjaquith @verumserum “Theres” no apostrophe in the error message

— James Schmidt (@JE_Schmitty) December 3, 2013

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But there are bigger problems:

pic.twitter.com/WNksjwUM3K

— Mark Jaquith (@markjaquith) December 3, 2013

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Mark gets creative:

http://t.co/HR9enYw2S3 accepts .xml documents for proof of identity. I whipped a little something up. pic.twitter.com/msG6tXd6Ki

— Mark Jaquith (@markjaquith) December 3, 2013

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December 3, 2013" layout="responsive" width="600" height="480">
December 3, 2013" layout="responsive" width="600" height="480">December 3, 2013" layout="responsive" width="600" height="480">http://t.co/HR9enYw2S3 defeat for the night. And here was my November attempt, if you missed it. http://t.co/nkVUP3Pnut

— Mark Jaquith (@markjaquith) December 3, 2013

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Thank goodness healthcare.gov is fixed now.