According to Sec. Sebelius, President Obama did not know about warnings within HHS that Healthcare.gov was not ready for launch. And yet in the two months prior to the go live date the White House, including the President himself, was engaged in lowering expectations for the roll out.
On September 14th Politico published a story titled “Obamacare D-Day becomes a soft launch.” A soft launch is a limited launch to a select few. Obviously that’s not at all what happened on October 1st. Not only did Healthcare.gov get a launch to the entire county all at once, it had hundreds of million in advertising driving people to it on that date. Here’s what Politico reported the White House was doing prior to the launch:
as that day approaches, many people working on the nuts and bolts of the
health law are tamping down any expectations of a sign-up stampede.[…]
Democrats -from President Barack Obama on down – say that hiccups are
to be expected when the switch is flipped on the new state exchanges.
It’s an intricate system that requires several complex government
technology systems to successfully talk to each other — and to the
consumer. A modest start to enrollment may reduce any start-up strain.
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